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enable.services career site
Sales & Marketing · enable.services Ipswich

Customer Success Executive

We're looking for a Customer Success Executive to join our growing team. You'll be the friendly face (and voice) of enable.services, proactively reaching out to our valued customers to ensure they’re getting the most out of their software and services.

This is a great opportunity for someone with a background in customer service who’s ready to take the next step in a more strategic and relationship-focused role.

What You’ll Do

  • Build strong, ongoing relationships with our customers through regular calls, emails, and meetings
  • Proactively check in with customers to ensure they’re satisfied and supported
  • Identify opportunities to improve customer experience and promote service adoption
  • Collaborate closely with our technical and sales teams to resolve issues and deliver solutions
  • Gather and share feedback to help shape our products and services

What You’ll Bring

  • At least 1 year of experience in a customer service role
  • Confident communicator with great listening skills
  • Proactive, organised, and keen to build strong relationships
  • Comfortable using digital tools and learning new software platforms
  • Positive attitude and a genuine desire to help customers succeed

Who are enable.services?

We are Digital Transformation Consultants, proudly delivering tailored software solutions that drive real results. As partners of SugarCRM, EspoCRM, Make, and Mautic, we help businesses streamline their processes, boost productivity, and achieve their goals.

Working Environment

At enable.services, we believe in teamwork, creativity, and growth. Our supportive office culture encourages collaboration, celebrates success, and provides space for you to thrive in your role.

Benefits:

  • 21 days holiday a year + bank holidays & your birthday
  • Break-out area and kitchen facilities
  • A working environment focused on teamwork that also allows individuals to flourish
  • Career Development Pathways
  • Full Solutions Training Provided
  • Base salary of 24k + depending on experience

Note: The successful applicant must be eligible to work in the United Kingdom.

Department
Sales & Marketing
Locations
enable.services Ipswich

enable.services Ipswich

Perks & Benefits

  • Working Environment

    We really are a family, and this shines through in our positive and creative working environment, empowering each other with ideas and debate.

  • Opportunities to Grow

    We believe in giving every employee the tools and opportunities to develop their skills by providing them with both external and internal courses and training.

  • Rewards for Effort

    We believe in creating a positive environment across the teams by organising activities such as sports events, after work get-togethers and field trips. Our Christmas Party is pretty legendary too 🎄

Who are we?

Established in 1994, enable.services is a family-run business based in Martlesham, Ipswich, Suffolk.

Being certified UK partners of SugarCRM, monday.com, GoCampaign and make.com, we're on a mission to provide results-driven software solutions for businesses big and small - putting people first, always.

We're looking for innovative thinkers and passionate learners to join our dedicated in-house team. Whether you're a seasoned professional or just starting your career, we pride ourselves in growing young talent and helping you discover your potential.

Apply today to join the enable family and be part of a team that's at the heart of innovation, efficiency, and customer empowerment.

Sales & Marketing · enable.services Ipswich

Customer Success Executive

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